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The Entrepreneurial Plan includes:
- Free Antivirus on PCs and Servers Save on AV fees—we install and manage it
- Free Antispam Service Blocks spam before it reaches your Inbox
- Free Antispyware on PCs and Servers Blocks spyware and other security threats
- Free Email Redundancy Holds email if your Internet is down
- Unlimited Troubleshooting Support Call for help as often as you need it
- Real-Time Issue Alerting System We fix problems before you know about them
- PC Installations and Upgrades New PC builds and upgrades included!
- Dedicated Account Management You're never just an account number
- Guaranteed Response Time Get help when you need it—quickly
- Full IT Asset Catalog Keeps track of what you own
- Fixed-Fee Projects Never have a cost overrun again!
- Monthly Performance Reports So you're always in the know
- Firewall / ISP Management Keeps your network private and secure
- Annual Review Yearly milestones and future planning
- Online Issue Management System Log in to see the status of your issues
- On Site Support We'll send a technician when you need one
The Professional Plan includes all of the above PLUS:
- Full Support for Mobile Devices Stay in touch no matter where you are
- Database Support We keep your industry data safe and available
- Data Backup Support / Imaging We'll troubleshoot backups and restore files
- Incident Guarantee Program Accountable for our mistakes; we pay you!
The Signature Plan includes all of the above PLUS:
- License Documentation and Reporting Track and manage your licenses
- Website Uptime Monitoring We respond to site outages immediately
- Quarterly Review and Consultation Strategic planning for your business
- Live Plants for Your Office Space We'll help make your office a little greener
