Greenhouse IT's management system monitors network usage trends and patterns in order to preempt downtime and implement system enhancements. We manage "vital" statistics in real time, and create and customize a Greenhouse Portfolio to manage your network. When a recognizable error message is recorded at the server or PC level, our real-time ManagedCare system alerts our support staff with the potential severity of the issue and a protocol to respond. Our goal is to stay one step ahead of potential problems that impact company productivity.
With either Total ManagedCare, where we serve as a client's outsourced IT department or Hybrid ManagedCare, where we serve as a complement to a client's internal IT staff, clients are able to reduce downtime and frustration with our ManagedCare back-end solution, access unlimited Helpdesk support, and engage in our IT Advisory Services.
Our real-time ManagedCare system and Greenhouse IT prevention library reports workstation and server wellness (and errors) to our service team, allowing us to proactively manage your systems and prevent problems when possible. Our remote and onsite Helpdesk response program provides personalized support to each member of your organization, ensuring they are able to do their job and stay productive. And, our IT Advisory services provide your management team with the strategic direction needed for peace of mind and growth.
