Greenhouse IT is a customer service company operating in the IT sector. Our philosophy is quite simple: our business goals and incentives must be 100% aligned with those of our clients.
At Greenhouse IT, our value proposition is built upon our commitment to the fixed fee service model which ensures that our service never strays from working in the best interest of our clients, and that gives them great peace of mind. With a strong focus on customer service proficiency, our team members are selected for their ability to communicate and understand our clients' needs rather than just their technical support abilities. Our intensive training program ensures that each member of the Greenhouse IT team is prepared to handle any service situation that arises "Quickly, Correctly and Once."
Just as a real greenhouse does for its contents, Greenhouse IT provides protection, security, support, and nurturing for its clients. Our business culture ensures that our team works cohesively to deliver services in a warm, friendly and proactive manner, while making sure our clients' IT systems are stable, reliable, secure and ready for growth.
Built upon a foundation of ethics, we are accredited by the Better Business Bureau and endorsed as the leading IT provider in New York City by the Manhattan Chamber of Commerce, where we are also founding members of their technology committee.
Our partners are a critical part of our business. Our managing partners believe that the traditional hourly consulting model or any service model that is not an all-inclusive, strictly fixed fee approach is broken. Hourly billing fundamentally encourages poor performance and rewards inefficient, ineffectual work as more problems and longer resolution times lead to increased profits.
Sometimes IT needs a little TLC.
- "A typically managed desktop PC saves about 14% compared with an unmanaged desktop PC, and a locked and well managed PC can save 40%."
- —Best Practices to Reduce Desktop PC TCO, [PDF] Gartner, Inc.
